A Jacksonville, Oregon Bed and Breakfast

Inn Policies

• We have a two-night minimum stay over the weekends from June through September.  However, single night stays occasionally fit into our calendar.  A surcharge of $15 may be applied to single night stays.  Please check with us for availability.

• Check in time is between 4:00pm and 6:00pm. Other arrangements may be made with innkeeper, provided 24 hours notice is given.

• Check out time is 11:00 AM.   A late check-out fee of $10/hour may be charged when guests leave past 11:00 AM.

• Children, ages 12+, are welcome.

• Unfortunately, we are unable to accommodate pets.

• TouVelle House is a 100% smoke free environment indoors and in swimming pool areas. Smoking is allowed only in the specified outdoor areas (Guests are responsible for any damages, replacement, additional cleaning or loss caused by guest smoking or any other abuse to our guest rooms without further authorization).

Rates

• All room rates are based on double occupancy; $25 is charged for each additional person in the Garden Suite per night.

• Quoted rates do not include Occupancy Tax of 10%.

• Reduced rates available for single guests in low season.

Deposits and Reservations

• Reservations are guaranteed with a deposit of one night's lodging for each room at the time of booking.

• We accept VISA, Mastercard, Discover, cash and personal checks.
• Holiday reservations will be paid in full at the time of reservation. In the event of cancellation, payment equal to the portion of the reservation which can be re-booked will be returned.

Cancellations and Changes in Reservations

• All cancellations are subject to a $25 cancellation fee.
• No credits or refunds for early departures or late arrivals.
• No Shows.  Full price for each night of the entire reservation will be charged if a guest fails to arrive.

• If you must cancel or change your reservation, 30 days advance notice is required.  We are very sorry to report that if such advance notice is not provided, we will be obliged to bill your credit card in full for those nights which we are not able to re-rent.  A $25 cancellation fee is imposed for a cancellation made at any time.

Group Policy

• Reservations for three or more rooms require a prepayment equal to one night for each room, and a full payment of all nights 30 days in advance of arrival.  The entire payment is nonrefundable, when less than 60 days notice is given for any changes or cancellations.
• A $25 fee will be withheld from deposit for processing each cancelled room when cancellation is made more than 60 days prior to arrival date.
• Modification resulting in a shortened stay or diminished number of rooms used made less than 60 days prior to arrival date will require payment for full reservation.

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